Careers at Marubeni-Komatsu Ltd.

Engineers

Field Service Engineers – Field Based

Our field service engineers maintain, service and repair our customers Komatsu plant machinery. They can diagnose the root cause of the reported fault and identify any parts required to carry out the repair – all completed accurately and in a reasonable time frame.

Workshop Engineers – Redditch, Cardiff, Chester-Le-Street, Hamilton

Our workshop engineers make sure that new machines are built to the customers’ requirements as well as maintaining, servicing and repairing any additional Komatsu equipment that may enter the workshop.

Apprenticeships

If you’re under 21 and have an interest in heavy equipment engineering, then why not consider our apprenticeship scheme. At the end of 4 years training, aside from a wealth of experience gained in the workshop and on customer job sites, you’ll receive a practical qualification and maybe even a job offer.

We’re not always taking on new apprentices, but you can register your interest here and we’ll get in touch when spaces become available.

Sales Support

Area Sales Managers – Field Based

Our area sales managers are field based and act as the key liaison between the customer and the business. They build relationships with existing customers whilst also developing relationships with new customers in their territory.

Product Manager – Field Based

Our product managers have an extensive amount of knowledge for the type of product they look after. Their main responsibility is supporting the area sales managers in determining the specification of machine that will benefit the customer the most.

Demonstrator – Field Based

Our demonstrators have lots of experience in operating a variety of machines. The demonstrators are there to make sure customers understand all of the functions of the machine and how to operate them efficiently.

Marketing – Redditch

This team is in charge of promoting the business in order to generate new leads and retain current customers.

Product Support

Product Support Representatives – Field Based

This team are field based, and their main role is to maintain relationships with the customer after they’ve received their machines. They advise customers on how to get the most from their machine and assist with break downs, replacement parts and service contracts.

Service Administrators – All Locations

The main responsibility of our service administrators is contacting customers to book in their services and working with the field service engineers in collating information and closing jobs for invoicing. They are very organised and great at communicating.

Parts sales & purchasing – Redditch

Our parts sales and purchasing team are great communicators and ensure that customers and other team members order the correct parts needed.

Telemarketing – Redditch

This team provides communication over the phone to present and prospective customers. They focus on promoting the company’s current parts and service offers.

Warehouse – Redditch

Our warehouse workers play an important role in ensuring that customers get the correct part they’ve ordered and fast. They are great at maintaining a safe working environment and following compliance.

Technical Support – Redditch

With our products becoming more innovative we have various roles within the company that can provide technical support to customers and team members.

Professional Administrators

Human Resources – Redditch

Our HR team work hard on recruiting the best talent as well as developing current employees to progress within the company. They also look after payroll and are always there to support employees.

Accounting & Finance – Redditch

This team ensures that the company has paid all of its invoices on time whilst also completing financial reports.

Credit Control – Redditch

Our in house team of credit controllers are responsible for recovering any unpaid money that is owed to us. They are all great communicators with a calm but assertive manner.

ICT – Redditch

Our ICT team play a vital role in keeping all of our systems running and secure. They also help maintain and manage our computers and phones and are always working on areas for improvement and keeping everything up to date.

Sales Administrators – Redditch

This team supports the area sales managers and processes all new machine orders. They also have to communicate with our factories located worldwide and are required to have great communication and organisational skills.

General Administrators – All Locations

They are involved with coordination and implementation of office procedures and frequently have responsibility for specific projects and tasks.