Technical Support

If you have a technical issue, our team of experienced Komatsu experts are available for support enquires for all utility or construction machines operating in the UK.

The technical support team can assist with questions about machine performance, wiring diagrams and much more to give Komatsu machine owners and operators peace of mind.

Whether it’s a quick shop manual question, or a lengthly technical troubleshooting session.

New machine installation guidance
Optimum Fleet Recommendations (OFR) surveys
Machine Inspections
Undercarriage Inspections

BREAKDOWNS

During those stressful times when your machine breaks down, Marubeni Komatsu understands the negative impact that this can have on your business. We treat all breakdowns as urgent and aim to get your machine up & running as fast as possible with engineers strategically located around the UK for a speedy response time.

Depot-based service controllers are on hand to provide support & assistance to our field engineers
Our Redditch-based Head Office houses thousands of the most critically used parts for quick & easy dispatch of genuine replacement components
Trained field engineers have the necessary tooling & diagnostic equipment so they can quickly identify root causes.

If you need support, contact us on 01527 512 512 or click below:

ENQUIRE NOW

TECHNICAL SUPPORT

Our technical support team can assist you whether you have a question about machine performance and capabilities or would like some on advice on the optimum machine fleet to run your new job-site we have the knowledge and experience to help and advise.

From a simple question to an in-depth site survey we can support you all the way.

Dedicated technical service department covering all aspects of machine operation and performance
On-site and classroom based operator training
New machine installation guidance
Optimum Fleet Recommendation (OFR) surveys
Machine inspections